COVID-19 Policy Update 4.1.22

Aloha Ohana,

After careful consideration, we have revised our COVID-19 operation policies. Effective immediately, we will begin to allow in person visits again rather than car side service only. We will allow one (1), asymptomatic individual with a face covering to enter the premises with their pet during examinations. We will also be flexible and continue to provide car side services for individuals that prefer this option.

Please continue to call our office once you arrive at our facility and a staff member will direct you when it is appropriate to enter our office. We will be limiting the number of visitors in our waiting area and lobby area to only those individuals picking up medications and/or prescription diets. For individuals waiting for completion of their pet’s treatment plan, we will request you please step out of our office and wait in your vehicle until treatment is completed. We will notify you when your pet is ready to be checked out.

This policy is flexible and may be amended on a case by case basis.

Mahalo (thank you) for your patience and understanding. Together we will strive to keep each other safe.

-Ohana Team